Contact Us

Next Steps:

  1. Initial Assessment: Schedule an initial assessment or consultation to understand your needs better. This assessment will involve, us discussing your current situation, goals, and any initial treatment options.

  2. Documentation:

    • Copies of health insurance cards, including Medicaid or other insurance plans covering PRP services.

    • If applicable, information on any co-pays or out-of-pocket costs.

    Identification Documents

    • Government-issued photo ID (e.g., driver's license, passport).

    • Proof of residency (e.g., utility bill, lease agreement).

What to Reach Out About:

  • Scheduling Appointments: reach out for assessments, therapy sessions, or group programs.

  • Inquiries About Services: Please reach out with any specific questions.

  • Billing and Insurance: for questions about payments, insurance claims, or financial assistance.

  • Urgent Concerns: In case of an emergency or urgent need for support reach out to your direct PRP / IOP coordinator.

What to Expect After Contacting Turning Lives:

  • Prompt Response: We try to ensure that all inquiries are addressed within a specific timeframe, typically within 24-48 hours.

  • Confidentiality Assurance: We reinforce that all interactions are confidential and handled with the utmost care.

  • Personalized Plan: Each client will receive a personalized plan tailored to their individual needs after the initial assessment.

  • Regular Updates: client’s will receive regular updates and check-ins throughout their treatment or program involvement. admin@tltabl.com
    (443) 835-1394